Got a question before you upgrade your digital workflow or home entertainment? We have gathered the most common questions from our customers below.
Because we specialize in digital goods, delivery is extremely fast. In most cases, you will receive your official coupon code, invite link, or IPTV credentials via email within a few minutes to a couple of hours after checkout. Please allow up to 24 hours during high-volume periods.
We acquire our digital licenses, organizational invites, and promotional codes in bulk directly from trusted distributors and enterprise networks. This allows us to bypass standard retail markups and pass those massive savings directly to you.
When your purchased timeframe expires, your account will simply revert back to its standard “Free” tier. You will not be automatically charged or billed by the original software company. If you want to keep the premium features, you can simply return to our store and purchase a new code!
For the vast majority of our products (like Canva Pro, LinkedIn Premium, and Duolingo), no. You will receive an official upgrade link or promo code that applies directly to your existing, personal account. Your data, projects, and history remain completely private and secure.
Absolutely not. We do not sell stolen, hacked, or shared accounts. When you buy from Dimedigitals, you are purchasing genuine, legal promotional codes, enterprise invites, or legitimate IPTV server access. Your personal accounts are never at risk of being banned.
If you experience any technical issues redeeming your code or activating your IPTV link, do not panic! Simply visit our Contact Us page, send us your Order Number, and our support team will verify the issue and issue a prompt replacement or fix.
We are here to help! If you didn’t find the answer you were looking for, reach out to our dedicated support team. We generally reply within a few hours.